When you buy a device we unbox it, prime the coil, fill it and show you how to charge and clean it. If something stops working, bring it back and we will test it on the spot.
Devices bought from us within 30 days are replaced if faulty; after that we handle manufacturer warranty claims for you.
What's included
- Free setup with every device
- Coil priming and fitting
- Fault testing in 10 minutes
- 30-day replacement guarantee
- Warranty claims handled for you
Switching from smoking?
Pop into our Northern Quarter shop for free, no-pressure advice from staff who have made the switch themselves. 18+ only.